Firms today invest enormous resources in information technology with the hope of gaining significant returnswhich will impact their performance. A growing body of research into the firm performance effects of IT investmenthas emerged and is sometimes referred to as IT business value research....

This paper proposes a new method to measure the input productivity gains from information technology incomplex managerial environments. The method employs a production function which maps output andrelating moderating variables in the managerial environment into input resource consumption, with...