Traditionally, software management has focused primarily upon cost control.Today, with the emerging capabilities of computer aided software engineering (CASE)and corresponding changes in the development process, the opportunity exists to viewsoftware development as an activity that creates...

Senior management's ability to gauge the business value of investments in information technology (IT) hasbeen seriously hampered by a lack of analytic tools to conduct sound performance assessment. In thispaper, we present a conceptual framework called a quot;business value linkagequot; that is...

This paper presents a new approach to measuring the input productivitygains from information technology (IT) in complex managerial environments. Theapproach is illustrated in the context of a study of a pilot deployment at Hardee's Inc.of a new cash register point-of-safe and order-coordination...

Automated collection of software metrics in computer aided software engineering (CASE) environmentsopens up new avenues for improving the management of software development operations, as well asshifting the focus of management's control efforts from quot;software...

Measurement of software development productivity is needed in order to controlsoftware costs, but it is discouragingly labor-intensive and expensive. Computer aidedsoftware engineering (CASE) technologies -- especially object-oriented, integrated CASE-- have the potential to support the...

Existing output measurement metrics for cost estimation and development productivityneed to be re-examined to determine their performance in computer aided softwareengineering (CASE) development environments. This paper critiques and empiricallyevaluates four approaches to the measurement of...

The paper illustrates quot;business value linkage impact analysisquot;, a new method for measuring the business value of information technology (IT), in the context of a case study of electronic banking operations at Meridian Bancorp, a large commercial bank. Management science models were...