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Designing warning messages for detecting biased online product recommendations : an empirical investigation
Xiao, Bo; Benbasat, Izak - In: Information systems research : ISR 26 (2015) 4, pp. 793-811
Persistent link: https://www.econbiz.de/10011420837
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Addressing the what and how of online services : positioning supporting-services functionality and service quality for business-to-consumer success
Cenfetelli, Ronald T.; Benbasat, Izak; Al-Natour, Sameh - In: Information systems research : ISR 19 (2008) 2, pp. 161-181
Persistent link: https://www.econbiz.de/10003736484