The field of knowledge management focuses on how organizations can most effectively store, manage, retrieve, and enlarge their intellectual properties. The repository view of knowledge management emphasizes the gathering, providing, and filtering of explicit knowledge. The information in a...

Classification schemes are an important issue in the collective use of large document collections. We have investigated the classification of technical documentations in two engineering domains: a steel mill and a sewerage plant company. In both cases we found a coexistence of different...

There has been little research on how social activists use information technology in carrying out their activities. Most of these activists belong to social organizations and recent literature has highlighted that most civil society organizations lack IT appropriation in their work practices. To...

The notion of a knowledge society demands equal access of knowledge for every stakeholder in the society. Modern information and communication technologies play a significant role in accessing and storing knowledge, which is a vital enabler for fostering knowledge society paradigm. Voluntary...

The concept of social capital, or the value that can be derived from social ties created by goodwill, mutual support, shared language, common beliefs, and a sense of mutual obligation, has been applied to a number of fields, from sociology to management. It is only lately, however, that...

The objective of this paper is the design of computer supported joint actionspaces. It is argued against a view of functionality as residing in computer applications. Insuch a view the creation of functionality is equivalent to the creation of computerapplications. Functionality, in the view...

This contribution is a long-term study of the evolving use of the organization-widegroupware in a service network. We are describing the practices related to organization-wide groupwarein conjunction with local groupware-related practices and how they have proceeded since theorganization was...

We reflect on the opportunities offered by tangible computing in allowing an explicit and active role of users in the co-development of uses and systems. We introduce basic concepts and past approaches related to user participation and change in systems and system use, which we group in changing...

In this contribution we discuss possible approaches to exploring new directions in support for knowledgemanagement with computers. We consider networked computers in their role as communication media, andlook at three perspectives on communication support for knowledge management: communication...