Humbani, Michael; Wiese, Melanie - In: International Journal of Bank Marketing 37 (2019) 2, pp. 646-664
Purpose: The purpose of this paper is to develop and test an integrated model of the modified technology readiness index (TRI) with the extended expectation-confirmation model, in the context of information technology (E-ECM-IT) to explain the adoption and the intention to continue to use...