Electronic banking as the main elements of modern economy, it is a blessing of it world in which all financial activities, banking and credit of the traditional substrate is transferred to an electronic substrate. Internet communication channels are using one of the main requirements for banks...

In this paper Customer Complaints Management (CCM) as well as the associated key challenges have been studied as essentials for achieving customer retention and loyalty. Some models de nothing the process of CCM have also been demonstrated and discussed and a complaint intensity framework has...

Background: In today's competitive world, organizations are constantly seeking new ways to maximize the performance of their employees. Despite the increased use of information technology, there are still gaps in performance and efficient organization. There is strongly idea that the performance...

Tourism for all citizens of the world and the vital is to provide sustainable employment. In this regard, most attention of governments and their management resources to the tourism and pristine natural environment or green has been focused on other aspects of the industry, although also Country...

Now part in growing of the customers is emerging who are interested their banking systems by using the internet and without going to court to do. In this study, research is intended to understand what factors are influencing on the behavioral tendency to accept electronic banking. So three...