Several methods and indicators are used to measure logistic performances; thus sometimes there are various values for the same performance. This paper starts examining the structure for a supply chain performance measurement according to the service quality requirements, and determines an...

There has been a major push by firms to seek certification to the International Quality Standards ISO 9000. This heightened interest is not without problems as many managers have misunderstood the value of seeking ISO 9000 certification. A review of the literature revealed a major gap in...

The abundant opportunities in today's global marketplace present substantial challenges to manufacturing managers and executives. Strategic decisions require thoughtful consideration of many environmental variables, notably political, economical, and logistical influences that are typically...

Project managers have multifaceted responsibilities that significantly affect project success. Previous research has identified four skills of effective project managers, namely, conceptual, human, political, and technical skills, along with their 16 skill components. The aim of this paper is to...

The purpose of the paper is to present a methodology for shipbuilding performance assessment, taking into account the characteristics of the shipyard, the production pattern and the industrial environment of the country or region. A Data Envelopment Analysis (DEA) model to assess shipyard...