The purpose of this paper is to determine whether the subordinate subsidiary to a financial institution can improve the operating performance by establishing financial holding companies (FHCs) in Taiwan. Current research uses data envelopment analysis (DEA) to measure profitability and...

We analyse the efficiency of the branches of a local bank in Cologne, Germany, using a novel two-stage Data Envelopment Analysis (DEA) approach. Traditional DEA studies frequently found that most branches of a bank were efficient, which led researchers to conclude that banks are usually "well...

This paper examines all 46 pharmacy retail stores of an organisation located in National Capital Region (NCR), India, to determine their relative cost efficiency using data envelopment analysis (DEA) models and identify the drivers of cost efficiency using Tobit regression model. Allocative...

Using non-parametric data envelopment analysis (DEA), this paper examines the efficiency of Islamic banks and conventional banks operating in some North African countries in terms of cost, revenue, profit, and super efficiency during the period from 2000 to 2011. While a comparison of the...

Two totally different sets of efficiency scores are obtained under two different consumer decision-making processes. It is found that distortions in the used car market are lower than previously thought. Cars with higher prices are perceived efficient when consumers set 'price range' as the...

We demonstrate a portable process for developing a triple bottom line model to measure the knowledge production performance of individual research centres. For the first time, this study also empirically illustrates how a fully units-invariant model of Data Envelopment Analysis (DEA) can be used...

Indian banking has witnessed reforms since 1991 thus providing it with operational flexibility and institutional transformation. The reforms have strengthened the fundamentals of the Indian banking sector. Still more the resilience of the Indian banking sector in withstanding financial crisis...

In this paper, we consider the problem of determining technical efficiency of the Italian universities, focusing on policy and benchmarking implications. Using Data Envelopment Analysis (DEA), the individual university's efficiency is computed. We run several elaborations matching teaching and...

We suggest a decision support approach, Balanced Benchmarking that combines Balanced Scorecard (BSC) and Interactive Benchmarking. A successful BSC implementation requires a theoretical and operational sound foundation for the key measures. This foundation may be constructed using Interactive...

This paper presents a decomposition of the Malmquist productivity index, which measures productivity growth between two groups of decision-making units that are subject to different incentive structures. The advantage of this index is that it shows, in addition to the usual technical efficiency...