George, Sajeev Abraham; Chattopadhyay, Nilanjan - In: International Journal of Business Performance Management 13 (2012) 3/4, pp. 408-425
Since economic liberalisation in the early 1990s, the public sector banks in India have been facing stiff competition from the private Indian and foreign banks that have captured a large share of Indian financial market. However, the country's banking system is still dominated by the public...