Supply chains are advocated widely as being the new units for commercial competition and developments have made the sharing of supply chain wide information increasingly common. Most organisations however still make operational decisions intended to maximise local organisational performance....

Third Party Logistics (3PL) service is one of the core logistics services in the local logistics industry nowadays. However, the business operation among the small and medium-sized 3PL facilitators and their trading partners is still manual-based which is inefficient. Hence, there is a need to...