The enterprises' operations systems environments, characterised by their complexity and dynamics, are challenging the strategic management models. This paper presents the development of a theoretical framework, organised as a set of design recommendations to guide the performance measurement...

This paper measures and compares volume flexibility across 500 Indian firms using financial statement analysis to derive useful insights. These firms from six broad sectors were classified into three categories on basis of sales revenues. The results suggest that small firms derive their volume...

This paper examines the design and implementation of an effective process of operations and logistics strategy. A process called Strategic Operations and Logistics Planning (SOLP) is developed from the Manufacturing Audit Approach to encompass operations, both internal to enterprises, and across...

Trade-off analysis is presented as a useful approach not only to conceptualising the process of operations performance improvement, but also to explain why certain trade-offs are chosen by companies. Two case studies are presented and subjected to similar analyses. The purpose of the paper is to...