Third Party Logistics (3PL) service is one of the core logistics services in the local logistics industry nowadays. However, the business operation among the small and medium-sized 3PL facilitators and their trading partners is still manual-based which is inefficient. Hence, there is a need to...

In today's competitive business environment, management of suppliers is essential for companies to monitor the value chain of the entire production network. Evidence suggests that undesirable occurrences in companies, such as extensive delays in the planned schedule, serious quality problems and...