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Tourism and hospitality education in Brazil and the UK: a comparison
Knowles, Tim; Meira Teixeira, Rivanda; Egan, David - In: International Journal of Contemporary Hospitality Management 15 (2003) 1, pp. 45-51
Makes a comparative analysis between undergraduate level courses in tourism/hospitality in Brazil and those in the UK … Rejowski, undergraduate university level courses in tourism/hospitality are relatively recent, beginning in the 1970s. The … of Education, there has been an impressive growth in the number of tourism/hospitality undergraduate courses in Brazil …
Persistent link: https://www.econbiz.de/10014762573
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Foreign languages and the health of UK tourism
Russell, Hilary; Leslie, David - In: International Journal of Contemporary Hospitality Management 16 (2004) 2, pp. 136-138
such as petrol strike action, foot and mouth and even the 9/11 atrocity. The vulnerability of tourism in the face of such … events, to a particular destination, means the tourism sector must be competitive as there are many more places to go. Posits … the UK’s backward position with regard to language skills among both tourism enterprises and organizations. Concludes UK …
Persistent link: https://www.econbiz.de/10014762647
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The Visitor Journey: the new road to success
Lane, Mandy - In: International Journal of Contemporary Hospitality Management 19 (2007) 3, pp. 248-254
/methodology/approach – The Visitor Journey is a new approach to developing tourism strategies that is centred entirely around the visitor. It …. Originality/value – This paper outlines a new approach to developing tourism strategies and is of value to any organization with a … stake in the tourism industry.  …
Persistent link: https://www.econbiz.de/10014762824
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ISO certification in the tour operator sector
Mak, Barry L.M. - In: International Journal of Contemporary Hospitality Management 23 (2011) 1, pp. 115-130
Purpose – The objectives of this study are to find out why tour operators implement quality assurance, and what problems and challenges they face in doing so. Design/methodology/approach – This study utilized a multiple‐case study approach, interviewing the senior managers of three...
Persistent link: https://www.econbiz.de/10014763047
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Statutory Hotel Registration and Grading
Callan, Roger J. - In: International Journal of Contemporary Hospitality Management 6 (1994) 3, pp. 11-17
Indicates that it is 14 years since the Beavis Consultative Committee recommended that the matter of hotel registration and its effectiveness be reviewed within three to five years. Presents definitions of registration, classification and grading together with a recent historical perspective of...
Persistent link: https://www.econbiz.de/10014763292
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Classification and grading of smaller hotels, guesthouses and bed and breakfast accommodation
Ingram, Hadyn - In: International Journal of Contemporary Hospitality Management 8 (1996) 5, pp. 30-34
States that the development of classification and grading schemes for hotels and other accommodation in the UK is an important activity which affects customers and practitioners alike. In the light of evidence of a low take‐up of the English Tourist Board (ETB) Crown Classification system,...
Persistent link: https://www.econbiz.de/10014763379
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Trends in the UK hotel industry
Hospitality Consulting, BDO - In: International Journal of Contemporary Hospitality Management 8 (1996) 7, pp. 6-10
Reviews UK hotel sector performance during 1995 with reference to prevailing economic conditions and political prospects. Considers the likely impact of changes in employment policy and European directives, general trends in the UK and reviews the hotel market in London and the English regions,...
Persistent link: https://www.econbiz.de/10014763391
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Hotel cleanliness: will guests pay for enhanced disinfection?
Zemke, Dina Marie V.; Neal, Jay; Shoemaker, Stowe; … - In: International Journal of Contemporary Hospitality Management 27 (2015) 4, pp. 690-710
Purpose This study aims to propose that there may be a marketable segment of guests who are willing to pay a premium for guestrooms that are cleaned using enhanced disinfection techniques beyond the normal room cleaning procedures. Room cleanliness is important to hotel guests. Some hotel brands...
Persistent link: https://www.econbiz.de/10014763700
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The role of extraversion and agreeableness traits on Gen Y’s attitudes and willingness to pay for green hotels
Tang, Candy Mei Fung; Lam, Desmond - In: International Journal of Contemporary Hospitality Management 29 (2017) 1, pp. 607-623
Purpose This paper aims to examine the role of extraversion and agreeableness personality traits on Generation Y (Gen Y) consumers’ attitudes toward and willingness to pay for green hotels. Gen Y is a large and influential generational group, with a significant interest in green issues. There...
Persistent link: https://www.econbiz.de/10014763837
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The lodging industry’s contribution to Hong Kong’s gross domestic product
Chan, Wilco W.; Lam, Joseph C. - In: International Journal of Contemporary Hospitality Management 12 (2000) 2, pp. 86-98
Focuses on the estimation of the contribution of the hotel industry to Hong Kong’s gross domestic product (GDP) and an analysis of the factors influencing the hotel industry’s recent and likely future contribution to the GDP. The investigation also covers a method of speeding up the...
Persistent link: https://www.econbiz.de/10014762441