Purpose – The purpose of this paper is to test links from hotel general managers’ (GMs’) environmental commitment to hotel companies’ environmental management capabilities and then to hotel companies’ involvement in environmental practices. The secondary goal of this study is to...

Looking back over past volumes, it ispossible to discern gaps in the topic areasaddressed by the journal. Among these, Iwould include club operations and I wasdelighted to receive a proposal from ClaytonBarrows for a special issue focused onprivate clubs in North America

Recent reports focussing on the future of the global hospitality industry have identified that the key issues for management include the impact of new technology, a lack of availability of capital investment and increasing concern for the future of the environment. The hotel financial manager...

The hospitality industry attracts a wide variety of workers from a number of different labor markets. Since the world is growing smaller with advanced technologies, finding required labor around the globe has become much easier than ever before. Therefore, considering only locals as a source of...

Many companies and their employees accept that learning and management development can provide mutual benefits, but find it difficult to free up the time and money to make this possible. Finding time and resources for training and development can be especially difficult in the hospitality...

The relationship between specific “bundles” of human resource management (HRM) policies and practices and organisational performance in the hospitality industry is not well understood. Based on open‐ended interviews with managerial staff, and examination of management documents, the human...

This paper briefly reviews the nature of sexual harassment, the response of industry to the problem and the adverse impact that may result from sexual harassment. Data from a survey of sexual harassment experienced by hospitality students whilst on supervised work experience are reported. The...