Showing 1 - 9 of 9
between unmet expectations, job satisfaction and organizational commitment in the Hong Kong fast food industry. A sample of … characteristics, training and development, and compensation and fairness are related to satisfaction and commitment.  …
Persistent link: https://www.econbiz.de/10014762597
. Research limitations/implications – The findings provide limited evidence of total commitment between the two parties and …
Persistent link: https://www.econbiz.de/10014763115
industry in China, and identify two antecedents of the stakeholder relationship, namely, trust and commitment. The paper then … constructs, trust and commitment, were positively influenced by the organization's stakeholder management practices. However, in …
Persistent link: https://www.econbiz.de/10014763184
for change – management commitment; education; implementation; measurement and benchmarking; recognition; and regeneration …
Persistent link: https://www.econbiz.de/10014763277
commitment of employees of a particular hospitality organization. Describes a survey of 7,504 hourly and salaried employees at 94 … lodging properties which aimed to identify factors relating to employee satisfaction and commitment.  …
Persistent link: https://www.econbiz.de/10014763380
Purpose From the commitment–trust theory angle, this study aims to understand why members of social network sites (SNSs …) are willing to build a relationship commitment with hospitality SNSs, engage in online word-of-mouth (WOM) and show a … willingness to repurchase. This paper proposes a model to express the relationship commitment and gender as a moderator in the …
Persistent link: https://www.econbiz.de/10014764246
Purpose In 1999, Shoemaker and Lewis declared customer loyalty as “the future of hospitality marketing”. This paper aims to evaluate the state of research and practice in hotel loyalty and reward programs in the subsequent 15 years to determine if the tenets set forth have occurred. The...
Persistent link: https://www.econbiz.de/10014764262
Purpose The purpose of this study is to analyse the effects of high-commitment human resources (HR) practices on … organisational performance through the commitment and satisfaction of both managers and supervisors. Design/methodology/approach An … Gran Canaria (Canary Islands, Spain). Findings The results obtained reveal that: high-commitment HR practices have a …
Persistent link: https://www.econbiz.de/10014764688
transformational leadership, procedural justice and employee organizational commitment. Design/methodology/approach An empirical survey … procedural justice are good predictors of employee collective identity and organizational commitment. In addition to a strong … impact on employee commitment, collective identity partially mediates the effects of transformational leadership and …
Persistent link: https://www.econbiz.de/10014764698