West, Amanda; Purvis, Elizabeth - In: International Journal of Contemporary Hospitality Management 4 (1992) 1
Concerns design in the context of the hotel industry in general and, in particular, the way in which hotel design is … currently used to meet business and customer objectives. Compares this current state and the potential role for design in these … areas. Clarifies the concept of design and then proposes that design companies focusing on hotel design lag behind their …