Pan, Wen; Sun, Liuyuan; Sun, Li-yun; Li, Chenwei; … - In: International Journal of Contemporary Hospitality Management 30 (2018) 5, pp. 2249-2267
Purpose: Drawing on activation theory, this paper aims to examine the process through which abusive supervision influences job-oriented constructive deviance (JCD) in the hospitality industry. Design/methodology/approach: Data are collected from 198 employees working with 34 supervisors, at...