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Human Resource Strategies for the 1990s
Kelliher, Clare; Blackman, Deborah - In: International Journal of Contemporary Hospitality Management 3 (1991) 2
The potential implications of the European Social Charter for future human resource strategy within the UK hospitality industry is explored. Four key areas which were subject to change during the 1980s and which are likely to be affected by the proposed Community agreements are identified. This...
Persistent link: https://www.econbiz.de/10014763215
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Organizational trend analysis of the hospitality industry: preparing for change
Blum, Shane C. - In: International Journal of Contemporary Hospitality Management 8 (1996) 7, pp. 20-32
influence the industry in relation to six themes: human resource management, service quality, hospitality education, the food … service sector, strategic management and legislation. Summarizes sub‐themes and observations with reference to the likely …
Persistent link: https://www.econbiz.de/10014763384
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The relationship between strategy and entrepreneurship
Elwood Williams, Care; Tse, Eliza C.Y. - In: International Journal of Contemporary Hospitality Management 7 (1995) 1, pp. 22-26
Proposes primarily to test empirically Smith′s entrepreneurial typology and Miles and Snow′s typology of strategy in the restaurant sector, and then to establish whether or not there is a relationship between type of entrepreneur and type of strategy. Evidence suggests that Smith′s two...
Persistent link: https://www.econbiz.de/10014763313
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Human resources, service quality and performance: a case study
Haynes, Peter; Fryer, Glenda - In: International Journal of Contemporary Hospitality Management 12 (2000) 4, pp. 240-248
The relationship between specific “bundles” of human resource management (HRM) policies and practices and …, and examination of management documents, the human resource management policies and practices adopted by a luxury hotel in …
Persistent link: https://www.econbiz.de/10014762458
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Fragments of HRM in hospitality? Evidence from the 1998 workplace employee relations survey
Lucas, Rosemary - In: International Journal of Contemporary Hospitality Management 14 (2002) 5, pp. 207-212
Using management and employee data from the 1998 workplace employee relations survey, this article attempts to trace … Britain. Four themes are explored: how the management of HRM is organised and practised, “individualism” and “collectivism … found to be very different, thus providing an extreme example of the “retaining control/cost control” approach to management …
Persistent link: https://www.econbiz.de/10014762544
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Convergence between sources of service job analysis data
Papadopoulou, Anda; Ineson, Elizabeth M.; Wilkie, Derek T. - In: International Journal of Contemporary Hospitality Management 7 (1995) 2/3, pp. 42-47
Indentifies the dimensions of a higher customer contact food and beverage operative′s job as perceived by managers, supervisors and operatives and examines within‐source and between‐source differences in these perceptions. Uses two instruments, the repertory grid and the work profiling...
Persistent link: https://www.econbiz.de/10014763319
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Implementing cultural change through human resources: the elusive organization alchemy?
Watson, Sandra; D’Annunzio‐Green, Norma - In: International Journal of Contemporary Hospitality Management 8 (1996) 2, pp. 25-30
role of human resource management within this process.  …
Persistent link: https://www.econbiz.de/10014763363
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Developing international managers in the hospitality industry
D’Annunzio‐Green, Norma - In: International Journal of Contemporary Hospitality Management 9 (1997) 5/6, pp. 199-208
Human resource management (HRM) policies in international organizations with wide geographic distribution and operating … in high numbers of different cultural environments must be underpinned with a strong international management development … feature, with the expatriate model of management fading. Explains the extent to which companies have faced adapting to the new …
Persistent link: https://www.econbiz.de/10014763410
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Policy dimensions of human resource management in the tourism and hospitality industries
Baum, Tom; Amoah, Vanessa; Spivack, Sheryl - In: International Journal of Contemporary Hospitality Management 9 (1997) 5/6, pp. 221-229
Develops the view that human resource management is a central strategic and operational concern within the tourism and …
Persistent link: https://www.econbiz.de/10014763413
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Teaching human resource management in hospitality and tourism: a critique
Baum, Tom; Nickson, Denis - In: International Journal of Contemporary Hospitality Management 10 (1998) 2, pp. 75-79
resource management issues ‐ to be provided to students before operational and presumptive models. Suggests that students are …
Persistent link: https://www.econbiz.de/10014763439