He, Jie; Zhang, Hao; Morrison, Alastair M. - In: International Journal of Contemporary Hospitality Management 31 (2019) 6, pp. 2582-2598
Purpose: This paper aims to explore the impacts of corporate social responsibility (CSR) on employee organizational citizenship behavior (OCB) and task performance in hospitality. The existing research emphasizes the effects of CSR on organizational performance at a macro level. There is a need...