D’Acunto, David; Volo, Serena; Filieri, Raffaele - In: International Journal of Contemporary Hospitality Management 33 (2021) 8, pp. 2773-2798
Purpose: This study aims to explore US hotel guests’ privacy concerns with a twofold aim as follows: to investigate the privacy categories, themes and attributes most commonly discussed by guests in their reviews and to examine the influence of cultural proximity on privacy concerns....