Purpose: The purpose of this study was to develop and validate a scale for host sincerity. Design/methodology/approach: The ten-item host sincerity scale was developed by following a multi-stage scale development procedure (Delphi technique, qualitative interviews and surveys). Findings: The...

Purpose – The purpose of this paper is to explore commercial hospitality enterprise and its impact on settlement development in the American West during the 1800s, focussing on the story of the Fanthorp Inn in Texas, USA. Design/methodology/approach – The paper outlines the theory relating...