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Binational tourism in Niagara: insights, challenges and the future

Jayawardena, Chandana; White, Arlene; Carmichael, Barbara A. - In: International Journal of Contemporary Hospitality Management 20 (2008) 3, pp. 347-359

opportunities for binational tourism in the Niagara region. Design/methodology/approach – A selected cross‐section of relevant … their externships with the Binational Tourism Alliance, are utilized. Binational tourism initiatives from different parts of … the world are analyzed. Findings – This paper implies that in order to strategize binational tourism in Niagara, relevant …

Persistent link: https://www.econbiz.de/10014762887

Competition in the international hotel industry

Mathews, Vinitia E. - In: International Journal of Contemporary Hospitality Management 12 (2000) 2, pp. 114-118

To identify rivals in the international hotel industry, current practice is to use price, segment and proximity. Using price and segment to identify rivals can be problematic due to price discounting. Additionally, a clear way to measure proximity does not exist. The aim of this study is to...

Persistent link: https://www.econbiz.de/10014762444

Using simulation and gaming to develop financial skills in undergraduates

Curland, Sue R.; Lyn Fawcett, S. - In: International Journal of Contemporary Hospitality Management 13 (2001) 3, pp. 116-119

This research examines the perceived problems with numerical skills applied to subject areas such as operations management and finance. Research has previously shown that a fear of the use of numbers can emanate from the under‐graduates’ secondary schooling and so hamper their further...

Persistent link: https://www.econbiz.de/10014762496

An analysis of the competitive strategies of hotels and travel agents in Hong Kong and Singapore

Wong, Kevin K.F.; Kwan, Cindy - In: International Journal of Contemporary Hospitality Management 13 (2001) 6, pp. 293-303

tourist destinations, compete fiercely to serve as the tourism hub of the region. The aim of this study is to investigate the …

Persistent link: https://www.econbiz.de/10014762514

Travel Inn: everything you want for a good night's sleep – 100 per cent satisfaction guarantee or your money back

McCaskey, David; Symes, Stuart - In: International Journal of Contemporary Hospitality Management 16 (2004) 3, pp. 166-174

In the UK, following a period of exponential growth, the budget hotel market is maturing. In the classic product/service lifecycle model, this phase of development in a market is usually associated with strategies which engender strong brand loyalty; which strengthen and underpin market share;...

Persistent link: https://www.econbiz.de/10014762652

Developing relational capabilities in hotels

Rodríguez‐Díaz, Manuel; Espino‐Rodríguez, Tomás F. - In: International Journal of Contemporary Hospitality Management 18 (2006) 1, pp. 25-40

Purpose – The purpose of this research is to show that relational capabilities is a topic of interest for the competitiveness of hotel companies. This paper aims to present a methodology based on the analysis of processes in order to create and strengthen relational capabilities and proposes a...

Persistent link: https://www.econbiz.de/10014762745

The employee‐customer relationship quality

Castellanos‐Verdugo, Mario; de los Ángeles … - In: International Journal of Contemporary Hospitality Management 21 (2009) 3, pp. 251-274

Purpose – In the highly competitive hotel industry, it is essential to encourage patterns of continuous repurchase and to retain customers. This may be achieved through the quality of the relationship established with them. The aim of the paper is to test a model of the antecedents and...

Persistent link: https://www.econbiz.de/10014762939

An exploratory study of competitive strategies among hotels in a small developing Caribbean state

Jönsson, Cristina; Devonish, Dwayne - In: International Journal of Contemporary Hospitality Management 21 (2009) 4, pp. 491-500

Purpose – The purpose of this paper is to examine a typology of competitive strategies, which has not been extensively researched in the context of the accommodation sector in Barbados, a small developing island state in the Caribbean. Design/methodology/approach – Data is collected through...

Persistent link: https://www.econbiz.de/10014762953

The effect of competitive strategies and organizational structure on hotel performance

Tavitiyaman, Pimtong; Qiu Zhang, Hanqin; Qu, Hailin - In: International Journal of Contemporary Hospitality Management 24 (2012) 1, pp. 140-159

Purpose – The purpose of this paper is to investigate the influence of competitive strategies and organizational structure on hotel performance and to explore whether organizational structure has a moderating effect on the relationship between competitive strategies and hotel performance....

Persistent link: https://www.econbiz.de/10014763104

Identifying the attributes of blue ocean strategies in hospitality

Yang, Jen‐te - In: International Journal of Contemporary Hospitality Management 24 (2012) 5, pp. 701-720

Purpose – The purpose of this study is to identify the characteristics of a blue ocean strategy (BOS) in selected hotels in Taiwan. Design/methodology/approach – Semi‐structured interviews and the grounded theory approach were applied in this study. A total of 32 senior and top managers...

Persistent link: https://www.econbiz.de/10014763137

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