Recent reports focussing on the future of the global hospitality industry have identified that the key issues for management include the impact of new technology, a lack of availability of capital investment and increasing concern for the future of the environment. The hotel financial manager...

The hospitality industry attracts a wide variety of workers from a number of different labor markets. Since the world is growing smaller with advanced technologies, finding required labor around the globe has become much easier than ever before. Therefore, considering only locals as a source of...

Many companies and their employees accept that learning and management development can provide mutual benefits, but find it difficult to free up the time and money to make this possible. Finding time and resources for training and development can be especially difficult in the hospitality...

The relationship between specific “bundles” of human resource management (HRM) policies and practices and organisational performance in the hospitality industry is not well understood. Based on open‐ended interviews with managerial staff, and examination of management documents, the human...

This paper briefly reviews the nature of sexual harassment, the response of industry to the problem and the adverse impact that may result from sexual harassment. Data from a survey of sexual harassment experienced by hospitality students whilst on supervised work experience are reported. The...

This study investigated students’ perceptions of work values and occupational choice propensity. A total of 311 hospitality majors at four different universities in Taiwan were analyzed in the study. The work value inventory (WVI) scale, containing 45 attributes, developed by Super, was used...

This paper examines the results of a survey carried out on the subject of bullying and harassment in the workplace, with particular reference to the hospitality industry. Following a brief overview of the area, the paper examines a cross‐border study undertaken in 1998. The study included the...

The search for labour flexibility has assumed great importance in most developed countries and has been the catalyst for the deregulation which has occurred, and continues to occur, in the Australian labour market. However, despite this, the question remains whether deregulation of the labour...

This paper presents the development process, methodology and findings from the first stage of an ongoing collaborative research project undertaken to determine the performance indicators employed by hotel general managers. The main focus of the study is to gain a greater understanding of the...

Aims to develop an implementation framework. Further to a critical review of previous research, ten implementation variables were identified and a conceptual framework constructed. The implementation process of a strategic decision was investigated in two international hotel groups via...