Purpose – The aim of this conceptual paper is to assess the continued relevance of operations based training within hospitality management higher education programmes. The paper explores the purpose of a hospitality management degree programme and how this might have impacted upon curriculum...

Purpose – This paper aims to explore the “love motel” concept by examining the changing attitude of consumers in Taiwan. This will increase knowledge of the sector and define love motels. Design/methodology/approach – The literature review charts the development of Taiwanese love motels...

Purpose – The purpose of this paper is to explore consumer attitudes towards the potential implementation of compulsory nutritional labelling on commercial restaurant menus in the UK. Design/methodology/approach – The research was approached from the perspective of the consumer with the...

Purpose: In the contemporary hospitality industry, superior customer experiences are essential in gaining customer loyalty and achieving a competitive advantage. However, limited research addresses this subject. The purpose of this study is to advance scholarly research on customer experience...