Mariani, Marcello; Baggio, Rodolfo; Fuchs, Matthias; … - In: International Journal of Contemporary Hospitality Management 30 (2018) 12, pp. 3514-3554
Purpose: This paper aims to examine the extent to which Business Intelligence and Big Data feature within academic research in hospitality and tourism published until 2016, by identifying research gaps and future developments and designing an agenda for future research....