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The Sharing Economy : Implications for the Future of Hospitality and Tourism

Okumus, Fevzi - 2017

" -- "Chaos and complexity" -- "Chaos and complexity in tourism" -- "Study tenets" -- "The sharing economy and tourism" -- "Peer …" -- "1. Introduction" -- "2. Conceptual background" -- "2.1 The impact of the sharing economy on the hospitality and tourism …"5.2 Practical implications for the hospitality and tourism industry and tourism policymakers" -- "5.3 Limitations and …

Persistent link: https://www.econbiz.de/10012680532

Service quality research on China’s hospitality and tourism industry

Tsang, Nelson K. F.; Lee, Louisa Yee-Sum; Qu, Hailin - In: International Journal of Contemporary Hospitality Management 27 (2015) 3, pp. 473-497

China’s hospitality and tourism industry. The study aims to identify the reasons for the lack of research on service quality … in China’s hospitality and tourism industry and the ignorance of the Chinese language literature in the field. Design … understand the research on service quality in the China hospitality and tourism industry. …

Persistent link: https://www.econbiz.de/10014763707

Clusters and gaps in hospitality and tourism academic research

Ingram, Hadyn - In: International Journal of Contemporary Hospitality Management 8 (1996) 7, pp. 91-95

Content‐analyses the academic entries in the WHATT‐CD International Hospitality and Tourism Research Register using … four broad categories ‐ general management issues hospitality, tourism, and current or “hot” research issues. Identifies …

Persistent link: https://www.econbiz.de/10014763390

Social entrepreneurship in hospitality

Chen, Po-Ju (ed.) - 2016

COVER -- EDITORIAL ADVISORY BOARD -- Guest editorial -- Social entrepreneurship in tourism: applying sustainable … -- Students climbing the entrepreneurial ladder -- Exploring the motivations of tourism social entrepreneurs -- Social innovation … success factors: hospitality and tourism social enterprises -- Entrepreneurial networks across the business life cycle: the …

Persistent link: https://www.econbiz.de/10012684306

Human resources, service quality and performance: a case study

Haynes, Peter; Fryer, Glenda - In: International Journal of Contemporary Hospitality Management 12 (2000) 4, pp. 240-248

The relationship between specific “bundles” of human resource management (HRM) policies and practices and organisational performance in the hospitality industry is not well understood. Based on open‐ended interviews with managerial staff, and examination of management documents, the human...

Persistent link: https://www.econbiz.de/10014762458

The role of benchmarking in achieving continuous service quality

Yasin, Mahmoud M.; Zimmerer, Thomas W. - In: International Journal of Contemporary Hospitality Management 7 (1995) 4, pp. 27-32

Links the application of benchmarking to the hotel′s ability to achieve continuous quality improvements. Defines both the operating and service subsystems of the hotel and clearly indicates specific methods for quality improvement in each. Places emphasis on the role of upper management in the...

Persistent link: https://www.econbiz.de/10014763328

Organizational trend analysis of the hospitality industry: preparing for change

Blum, Shane C. - In: International Journal of Contemporary Hospitality Management 8 (1996) 7, pp. 20-32

Examines aspects of change as reflected by articles published in the Hospitality Research Journal during the seven‐year period from 1989‐1995. Discusses how change (demographic, technological, societal, legal, cultural or ethical) is likely to influence the industry in relation to six...

Persistent link: https://www.econbiz.de/10014763384

Hospitality operations: patterns in management, service improvement and business performance

Teare, Richard - In: International Journal of Contemporary Hospitality Management 8 (1996) 7, pp. 63-74

relationships in hospitality and tourism, operations and business development, strategy and systems development, human resource …

Persistent link: https://www.econbiz.de/10014763388

A review of hospitality research in the Asia Pacific region 1989‐1996: a thematic perspective

Hing, Nerilee - In: International Journal of Contemporary Hospitality Management 9 (1997) 7, pp. 241-253

Identifies themes in the hospitality and tourism literature arising from articles published in Asia Pacific … Tourism Studies , Tourism Recreation Research and the Asia Pacific Journal of Tourism Research . The themes are: attracting …

Persistent link: https://www.econbiz.de/10014763419

HRM, performance, commitment and service quality in the hotel industry

Worsfold, Philip - In: International Journal of Contemporary Hospitality Management 11 (1999) 7, pp. 340-348

The nature of HRM and the extent to which it is adopted by industry is reviewed. HRM in the hotel and catering industry is compared with other sectors of industry, including small to medium size organizations. The literature concerning HRM and performance is briefly reviewed and its relevance to...

Persistent link: https://www.econbiz.de/10014763511