Purpose: Online ratings (review valence) have been found to exert a strong influence on hotel room prices. This study aims to systematically synthesize research estimating the impact of online ratings on room rates using a meta-analytical method. Design/methodology/approach: From major academic...

Purpose: This paper aims to evaluate the early effects of the pandemic of coronavirus disease 2019 (COVID-19) and accompanying stay-at-home orders on restaurant demand in US counties. Design/methodology/approach: The following two sets of daily restaurant demand data were collected for each US...

Purpose: This paper aims to compare the forecasting performance of different models with and without big data predictors from search engines and social media. Design/methodology/approach: Using daily tourist arrival data to Mount Longhu, China in 2018 and 2019, the authors estimated ARMA,...

Purpose – This paper aims to employ data envelopment analysis (DEA) models to evaluate the efficiency level and the change of efficiency of the hotel industry in major Chinese cities from 2001 to 2011. The study also aims to investigate the determinants of this efficiency....