Park, Haeik; Kline, Sheryl Fried; Kim, Jooho; Almanza, … - In: International Journal of Contemporary Hospitality Management 31 (2019) 7, pp. 2933-2950
Purpose: This study aims to strengthen implications about hotel cleaning outcomes by comparing guests’ perception of the amount of contact they have with cleanliness of hotel surfaces. Design/methodology/approach: This study used two data-collection methods, a survey and an adenosine...