marketing and completion of online services are the most important reasons for using internet practices according to tourism … travel agencies Practical implications – Provides suggestions for good practices to tourism agents along with an …

industry in Greece. Waiters are considered as internal customers and kitchen personnel as internal suppliers. Inferential …

/implications – Since Greece is a very diverse country in terms of tourism, including hotels that operate in other regions of the country …

Purpose – This paper aims to explore the occurrence and implications of staff turnover in the Greek tourism industry as … e‐mails over a period of four weeks for collecting primary data from a convenience sample of Greek tourism enterprises …. This process yielded 63 usable responses. Findings – The findings revealed that the Greek tourism industry faces similar …

hotels operating independently, on the island of Crete, Greece; identify the inefficiency causes; and suggest managerial … implications to relevant business experts and managers in order to increase hotel efficiency in Crete and in other tourism … could also contain hotels from other popular tourist destinations in Greece. Practical implications – The inefficiency …

destinations to benefit from tourism as well as to satisfy tourism demand. However, it is recognized that they are often … marginalized from the mainstream tourism industry, owing to their inability and reluctance to utilize information technologies (ITs …

tourism decisions especially for countries suffering from deep recession such as Greece. Still, due to the lack of fsQCA …Purpose This paper aims to examine the complexity of attribute configurations affecting tourism decisions related to … holidaymakers in Athens, Greece. Using fuzzy-set qualitative comparative analysis (fsQCA), the study examines the complex relations …