Identifies the basic competencies of research chefs. A modified, three‐round (pilot round plus two rounds) Delphi procedure was employed. The Research Chefs Association nominated 33 research chefs. Ten of these chefs contributed to the pilot round; 25 to the first round; and 22 to the second...

Compares the findings of two studies conducted to investigate the ranking of content domain areas of club management and management competencies necessary for success in private club management. A comparison is made between rankings for present and future success. The findings indicate areas for...

This article posits a model to describe a learning process that may be applied to the development of leadership practices of hospitality managers who are current practitioners in hotels, resorts and other hospitality establishments. The premise of the model is found in the academic disciplines...

Purpose – The purpose of this paper is to advance discussion of the efficacy of the current Australian competency training framework for credentialing and preparing front‐line employees for the hospitality and tourism industry. Design/methodology/approach – Discussion focuses on the...

Purpose – The purpose of this paper is to examine the link between industry competency requirements and the current provisions for hospitality management education in India. Design/methodology/approach – Uses structured interviews with educationists and industrialists to identify the key...

Purpose – The purpose of this article is to investigate whether managers in hotels have sufficient financial skills to help them effectively manage their areas, within the context of a changing industry. Design/methodology/approach – Additional findings from a series of recent research...

Purpose – The purpose of this paper is to determine differences in perceived needs of training among multi‐unit managers (MUMs) in a large casual dining restaurant organization. Design/methodology/approach – Case study methodology was used to survey a group of 71 MUMs in one organization...

Purpose – The purpose of this study is to determine competency expectations for entry level supervisory employees in the golf and club management industry. Design/methodology/approach – The study was conducted with members of a Chapter of the Club Managers Association of America. A...

Purpose – The purpose of this study is to investigate empirically the impacts of outsourcing, and to examine the relationship between the outsourcing process and organizational performance in hotels. Design/methodology/approach – Data for the study were obtained from 80 hotels in the city of...

Purpose – The purpose of this research paper is to describe the results and implications of the training professionals' competencies in the hospitality industry in the USA. Design/methodology/approach – A qualitative implicit method, in‐depth interviews using pictures were conducted with...