Winch, Alison; Ingram, Hadyn - In: International Journal of Contemporary Hospitality Management 16 (2004) 4, pp. 231-236
This paper emphasizes the importance of learning in the workplace through reflecting after action, as in Kolb's experiential learning cycle. One of the most effective ways of producing insights from personal experience is by keeping a learning log as a means of reflecting upon, and articulating...