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The two market leaders in ocean cruising and corporate sustainability

Jones, Peter; Hillier, David; Comfort, Daphne - In: International Journal of Contemporary Hospitality Management 29 (2017) 1, pp. 288-306

Purpose The purpose of this paper is to provide a commentary on the sustainability reports published by the two market leaders in ocean cruising industry. Design/methodology/approach The paper begins with short reviews of the growing interest in the commitment to corporate sustainability and of...

Persistent link: https://www.econbiz.de/10014764111

Sustainability in the hospitality industry

Jones, Peter; Hillier, David; Comfort, Daphne - In: International Journal of Contemporary Hospitality Management 28 (2016) 1, pp. 36-67

, namely, defining sustainability within the industry, materiality and independent external assurance and sustainable … materiality and external assurance are not treated comprehensively within the industry, which undermines the credibility of the … it defines sustainability, to extend its sustainability reporting to embrace materiality and external assurance and to …

Persistent link: https://www.econbiz.de/10014765158

Human resources, service quality and performance: a case study

Haynes, Peter; Fryer, Glenda - In: International Journal of Contemporary Hospitality Management 12 (2000) 4, pp. 240-248

The relationship between specific “bundles” of human resource management (HRM) policies and practices and organisational performance in the hospitality industry is not well understood. Based on open‐ended interviews with managerial staff, and examination of management documents, the human...

Persistent link: https://www.econbiz.de/10014762458

Towards a strategy implementation framework

Okumus, Fevzi - In: International Journal of Contemporary Hospitality Management 13 (2001) 7, pp. 327-338

Aims to develop an implementation framework. Further to a critical review of previous research, ten implementation variables were identified and a conceptual framework constructed. The implementation process of a strategic decision was investigated in two international hotel groups via...

Persistent link: https://www.econbiz.de/10014762515

The role and importance of development directors in initiating and implementing development strategy

Altinay, Levent; Roper, Angela - In: International Journal of Contemporary Hospitality Management 13 (2001) 7, pp. 339-346

Reports on the role and importance of development directors in implementing the expansion strategy of an international … the organisation in view of the cultural differences between markets and the execution of the development strategy is very … overlap between the formulation and execution of strategy. Also gives the implications of the study for the wider academic …

Persistent link: https://www.econbiz.de/10014762516

Shortcomings in planning approaches to tourism development in developing countries: the case of Turkey

Tosun, Cevat; Timothy, Dallen J. - In: International Journal of Contemporary Hospitality Management 13 (2001) 7, pp. 352-359

Many developing countries have prepared plans particularly at the central level to guide tourism development, as they have recognized the tourism sector as an important source of foreign currency earning and employment. In this context, mainly aims at analyzing the shortcomings of the planning...

Persistent link: https://www.econbiz.de/10014762517

Strategy implementation in the Alpine tourism industry

Pechlaner, Harald; Sauerwein, Elmar - In: International Journal of Contemporary Hospitality Management 14 (2002) 4, pp. 157-168

Tourist regions with long tradition and years of experience often have a hard time implementing strategic management concepts. This is due to decision‐making and management processes at the level of tourism policy and the different levels of the tourism organization. These levels were bogged...

Persistent link: https://www.econbiz.de/10014762539

The dilemma of operating a strategic approach to human resource management in the Scottish visitor attraction sector

Graham, Margaret; Lennon, J. John - In: International Journal of Contemporary Hospitality Management 14 (2002) 5, pp. 213-220

The majority of Scottish visitor attractions can also be defined as non‐profit making cultural heritage organisations to include historic buildings, museums and art galleries. Goals of achievement within this sector involve other, longer established priorities other than tourism. For example,...

Persistent link: https://www.econbiz.de/10014762545

HRM and universalism: is there one best way?

Christensen Hughes, Julia M. - In: International Journal of Contemporary Hospitality Management 14 (2002) 5, pp. 221-228

This paper presents a framework for understanding HRM: traditional HRM; integrative HRM; strategic HRM; and universal HRM. It suggests that empirical support for universal HRM is growing. It also presents a case study of one hospitality organization’s “universal” approach to human resource...

Persistent link: https://www.econbiz.de/10014762546

Making functional flexibility stick: an assessment of the outcomes for stakeholders

Kelliher, Clare; Riley, Michael - In: International Journal of Contemporary Hospitality Management 14 (2002) 5, pp. 237-242

Increasingly, evidence suggests that the impact of HRM in organisations is greatest where it involves a set of coherent policies and practices. The implication of this is that, to be effective, individual HR initiatives need to be implemented as part of an integrated package of practices. This...

Persistent link: https://www.econbiz.de/10014762548