The successful emergence of on-line communities, such as open source software and Wikipedia, seems due to an effective combination of intelligent collective behavior and internet capabilities However, current internet technologies, such as forum, wikis and blogs appear to be less supportive for...

Current traditional technologies, while enabling effective knowledge sharing and accumulation, seem to be less supportive of knowledge organization, use and consensus formation, as well as of collaborative decision making process. To address these limitations and thus to better foster collective...

While online conversations are very popular, the content generated by participants is very often overwhelming, poorly organized and often of questionable quality. In this article we use two methods, a text analysis technique, Vector Space Modeling (VSM) and clustering to create a methodology to...