satisfaction on loyalty and positive Word-of-Mouth (WOM) as a means of referral. A survey was conducted among 220 internet banking …

Internet banking is one of the most upcoming phenomena which is helping banking sector's growth in India. With changing … need to understand consumers' perspective towards service quality of internet banking. The objective of this paper is to … identify features that determine the service quality perception by internet banking consumers in India. Furthermore, study …

This study investigates the determinants which attract the customers to adopt internet banking in Pakistan by employing … applied. The result of regression analysis shows that perceived usefulness (PU), information of internet banking (INF … internet banking services while government support (GS) provide more influence for the internal customers in adoption of …

This study aims to examine how the quality of service alternatives influences Internet Banking (IB …

-banking (banking though internet) in rural areas and its economic impact on local financial institutions. The data used in this …

Internet banking as a key component of e-finance has gained research attention. However, the research on developing … countries is lacking. This paper investigates the factors that influence the consumer adoption of internet banking in Nigeria …. The results show that the currently relevant factors determining the adoption of internet banking in Nigeria include the …

This paper seeks to examine the impact of internet banking on banks' performance and also whether, among banks offering … internet banking, those that have offered it for a relatively long time outperformed those that only recently began to offer it … analysis indicates that experienced internet banks are larger banks and have better operating efficiency ratios and rely less …

The internet is a rather new channel for Thai people to conduct banking activities. An existing model was used to … evaluate the performance of internet banking in Thailand. This study reveals that a perception of insufficient security is the … main factor that discourages people from using internet banking. Favourable conditions for adoption are ease of use and …