Ortner, Erich; Mevius, Marco; Wiedmann, Peter; Kurz, Florian - In: International Journal of Electronic Government Research … 12 (2016) 2, pp. 18-38
Nowadays, the number of human to application system interactions is dramatically increasing. For instance, citizens interact with the help of the internet to organize meetings spontaneously. Furthermore, standards such as Business Process Model and Notation (BPMN) and the Decision Modeling...