This paper is concerned with the technological learning and capabilities of Thai banking. It reviews the period of innovative development to understand the evolutionary/revolutionary issues and the continuous nature of the learning process. The period of study covers the technological regime as...

There has been considerable development in the technology used to provide bank services. This has led to an increase in the number of channels which can be used to deliver bank services to retail clients. Accordingly, there is a need to assess the costs of using different technologies to provide...

Driven by increased competition and more demanding customers, in the last five years a large number of banks have diversified their offer, offering multi-channel banking services. The situation is similar in transition economies where domestic and foreign banks are attempting to develop the...

There has been considerable development in the technology used to provide bank services. This has led to an increase in the number of channels which can be used to deliver bank services to retail clients. Accordingly, there is a need to assess the costs of using different technologies to provide...

Driven by increased competition and more demanding customers, in the last five years a large number of banks have diversified their offer, offering multi-channel banking services. The situation is similar in transition economies where domestic and foreign banks are attempting to develop the...

With the advancement of technology and growth in internet penetration, the banking sector has developed different channels to customer for their banking needs such as ATM, internet banking and tele-banking. Internet banking is based on the uses of the internet and mainly used in urban areas. It...

This study aims to measure the impact of digitalisation in Spain's banking sector. Our starting point is a quantitative investigation that reveals the growing, though still slight, presence of the internet within multichannel bank distribution in Spain. The macro level results do not yet reflect...

This paper examines how the internet affects the financial performance of Greek banks. Using econometric models, we examine the degree to which internet has contributed to an improvement in their profitability. Our findings suggest that the adoption of internet as a banking delivery channel has...

For a developing country such as Bangladesh, the banking system is one of the most important preconditions to achieve economic development. This study covers a five-year period (2007-2011) and includes ten sample banks from the Islamic and conventional banking sectors to study the...

The information potential of the internet is claimed to be heralding a new age of consumer empowerment, providing consumers with access to increased amounts of information which can be used to aid decision making. Yet, to what extent does this hold true for pensions? Pensions are complex...