Customer Knowledge Management (CKM) has become buzzword in modern knowledge driven society. As an innovative concept the study has attempted to find out the level of orientation of CKM practices in telecommunication sector in a developing country like Bangladesh through data and methodology...

Knowledge and knowledge management started to be an option of organizational strategic step for reach organizational objectives and goals. Knowledge management believed to resolve organizational problem in managing their organizational and individual knowledge. Implementation of knowledge...

Knowledge plays a key role in the information revolution. Major challenges are to select the information from numerous sources and transform it into useful knowledge. In this context and in an economy strongly focused on the “Knowledge”, take the turn of knowledge management becomes a...