Ajmal, Mian M.; Hussain, Matloub; Alameeri, Amal - In: International Journal of Information Systems in the … 9 (2017) 1, pp. 22-36
This paper introduces sustainability to the field of service companies, expands the conceptualization of sustainability beyond the triple bottom line to consider key supporting facets which are posited to be requisites to sustainable practices and finally implements the proposed framework in the...