Information Systems today are dominated by large amounts of computing infrastructure often mapping business processes to people and data. The conversion of this data into meaningful information is fairly well established, although these systems have not been extensively exploited within...

This article will very briefly indicate some current topics and developments in the field of cognitive engineering (CE), knowledge engineering (KE) and knowledge management (KM). From there, it will present an extensive look at the development and usage of new Dephi model, starting with its...

Currently, the challenge for researchers and managers in the area of knowledge management is to study methods and models that promote and facilitate the acquisition, retention, distribution and utilization of knowledge by individuals and groups of organizations. The main objective of this paper...

In many instances, customers are seen as one of the key resources for new product development (NPD), as they often have deep product knowledge, either in the form of explcit or tacit knowledge. Firms' NPD departments are highly interested in internalizing these forms of customer knowledge with...

Differently from manufacturing operations, which have a combination of tangible and intangible resources, services are characterized by intensive competencies and knowledge. Several services intensive organizations present a model called multi sites. In this model, the service provider company...

This qualitative research examined the relationship between knowledge management (KM) and systematic innovation capability in 16 Australian manufacturing and service organizations that exhibited both successful innovation and robust KM practices. A review of the literature indicated a number of...

This study aims to empirically test the impact of the Motivation-Ability-Opportunity- (MAO) model on knowledge work. We propose that knowledge work is a function of employees' motivation, ability and opportunity. In this regard, the aim is to provide empirical support to explain the effects of...

Due to the rapid technologic change, we see the role of manufacturing workers continuously changing: the increasing automation of manufacturing processes has reduced the amount of manual work, whereas the increasing complexity of manufacturing systems requires workers to build-up broader and...

This paper presents an overview and history of the knowledge management (KM) research community at the Hawaii International Conference on System Sciences (HICSS). This community began as a mini-track in HICSS-27 and has since evolved into full track status with the name Knowledge, Innovation,...

This paper extends the Knowledge Management-discipline's understanding of knowledge. By including the concept of time, this extended conceptualization of knowledge could make knowledge management and decision making more responsive to the complexity found in organizational and social...