Purpose: This study aims to analyse the existing literature on continuous improvement (CI) initiatives and dynamic capabilities (DCs) development to explore the question whether CI initiatives foster development of DCs in organisations. Design/methodology/approach: A systematic literature...

Purpose: The purpose of this paper is to provide the top ten reasons of process improvement projects termination or failure to Lean and Six Sigma professionals and researchers. Design/methodology/approach: The top ten reasons of process improvement projects termination or failure are based on...

Purpose: The purpose of this paper is to critically evaluate the use of the public sector improvement framework (PSIF) across public sector agencies in Scotland and explore the research gaps and consequent questions which arise. It is considered that the national promotion of a methodology for...

Purpose: The purpose of this paper is to use a practical case study approach to demonstrate the power to use lean Six Sigma (LSS) to improve service process in a higher education institution (HEI). The paper also illustrated the barriers and challenges met and lessons learnt for the LSS...

Purpose: The purpose of this paper is to present a maturity model for academic leadership teams to benchmark their ability to deliver a culture of continuous improvement through the use of Lean Six Sigma. Teams will also be able to use this model to develop strategic action plans to improve the...

Purpose: The purpose of this study was to investigate how Lean Six Sigma (LSS) may help mitigate the impact of COVID-19 within health care environments. The goals of this study were to understand the current knowledge of LSS and COVID-19 through a systematic review of the current literature,...

Purpose: Although scholars have considered the success factors of process improvement (PI) projects, limited research has considered the factors that influence failure. The purpose of this paper is to extend the understanding of PI project failure by systematically reviewing the research on...

Purpose This paper aims to deal with the selection of the sustainability-oriented Green Lean Six Sigma (GLS) project for the manufacturing industry in the complex decision-making environment. Moreover, the study also proposes a GLS implementation framework for improved organizational...