The commercial emergence of knowledge‐based information technology represents a tremendous opportunity to enhance the practice of human resource management. Unfortunately, much of the potential of knowledge‐based systems (KBS) to leverage expertise and promote organizational learning remains...

Knowledge‐based systems (KBS) can help organizations to leverage their professional expertise and manage their human resources. Considers the introduction and assimilation of a new technology such as KBS in your organization. Proposes five strategic alternatives: paving footpaths – building...