Purpose – The information technology (IT) literature is mixed regarding the benefits of inter-organisational IT, but shifts towards less adoption of IT remain largely an unexplored area of research. The purpose of this paper is to address this gap by shedding light on the question of whether...

Purpose – The purpose of this paper is to examine the effects of social resources on promoting information sharing practice and, thereby, improving firm performance. In particular, the authors are interested in addressing the following research questions. First, can the development of social...

Purpose – The purpose of this paper is to investigate the effects of implementing enterprise resource planning (ERP) systems and the selection of ERP vendors on supply management performance for Fortune 500. Design/methodology/approach – The paper adopts the supply chain maturity model...

Purpose – The purpose of this paper is to explore communication management in information technology (IT) projects and to identify barriers to communication, from both individual and organisational standpoints, and from distinctive stakeholders' points of view (project management office (PMO),...

Purpose – The purpose of this paper is to investigate how warehouse management, understood as a cluster of planning and control decisions and procedures, is organized and driven by task complexity (TC) and market dynamics (MD). Design/methodology/approach – A multi‐variable conceptual...

It is vital that an enterprise establishes the relative performance of its processes within any market sector. As an enterprise measures and monitors the performance of its competitors’ processes vis‐à‐vis their own, the enterprise can be described as initiating a benchmarking study. This...

This paper empirically examines the process of acquiring technology from a source, external to the firm, and incorporating it into a new product or operational process under development. We refer to this key activity in product and process innovation as external technology integration. This...

Purpose – The purpose of this paper is to identify the contemporary research themes published in IJOPM in order to contribute to current debates about the future directions of operations management (OM) research. Design/methodology/approach – All 310 articles published in IJOPM from volume...

At the heart of successful automated manufacturing systems lies the idea of effective integration of various functions. In any sizeable application of a Computer Integrated Manufacturing (CIM) system, an enormous amount of complex data needs to be logically integrated and managed. Presents and...

Considers the importance of knowledge management for competitive advantage and the contribution which expert systems may make to the process. Explains the structure and role of expert systems, and outlines the advantages they may offer. Explores different methods of introducing them into an...