Jayaraman, Vaidyanathan; Srivastava, Rajesh - In: International Journal of Operations & Production Management 16 (1996) 12, pp. 27-44
Defines an expert system (ES) as a decision‐making tool that captures perishable expertise from an expert and stores this knowledge in the computer, and also as a computer system that can solve problems using human expertise and knowledge of the system environment. Notes that expert systems...