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Demand and capacity management decisions in services

Klassen, Kenneth J.; Rohleder, Thomas R. - In: International Journal of Operations & Production Management 22 (2002) 5, pp. 527-548

Service managers are continually challenged with balancing customer demand and service capacity. Recent studies have … raised awareness of various demand and capacity management practices available to services, but little numerical work has … customers about the operation, and others. It is shown that demand and capacity decisions do indeed impact on each other …

Persistent link: https://www.econbiz.de/10014789566

A Service‐oriented Manufacturing Strategy

Fry, Timothy D.; Steele, Daniel C.; Saladin, Brooke A. - In: International Journal of Operations & Production Management 14 (1994) 10, pp. 17-29

capacity available to meet demand, as used by the service industry. Such a strategy is in direct conflict with most cost …

Persistent link: https://www.econbiz.de/10014790512

Alternative Heuristics for Large Scale Capacitated Requirements Planning Systems

Harl, Johannes E. - In: International Journal of Operations & Production Management 4 (1984) 3, pp. 22-35

requirements planning and capacity requirements planning. Several simple heuristics for integrated requirements planning systems …

Persistent link: https://www.econbiz.de/10014790983

Application of Goal Programming for Capacity Waste Minimisation

Dewan, S.; Agrawal, V.K. - In: International Journal of Operations & Production Management 9 (1989) 3, pp. 26-38

The use of goal programming in minimising capacity waste in the Shock Absorber Department of a batch manufacturing … automobile plant is illustrated. The concept of capacity waste is outlined and the objectives and constraints of capacity waste …

Persistent link: https://www.econbiz.de/10014791133

Reputational risks and sustainable supply chain management

K. Roehrich, Jens; Grosvold, Johanne; U. Hoejmose, Stefan - In: International Journal of Operations & Production Management 34 (2014) 5, pp. 695-719

Purpose – This paper aims to apply the logic of bounded rationality to corporate reputation management and explores how constraints posed by bounded rationality impact on firms’ implementation of sustainable supply chain management (SSCM). Design/methodology/approach – This study draws on...

Persistent link: https://www.econbiz.de/10014791933

Quality function deployment and decision analysis :A R&D case study

Delano, Gwen; Parnell, Gregory S.; Smith, Charles; … - In: International Journal of Operations & Production Management 20 (2000) 5, pp. 591-609

This article presents and compares two techniques for making multiobjective product design decisions: quality function deployment (QFD) and decision analysis (DA). A research and development (R&D) case study describes the application of these techniques to the selection of the design for a new...

Persistent link: https://www.econbiz.de/10014789432

Selecting sourcing strategies for technological innovation: an empirical case study

Chiesa, Vittorio; Manzini, Raffaella; Tecilla, Federico - In: International Journal of Operations & Production Management 20 (2000) 9, pp. 1017-1037

This paper faces the problem of the decision maker who has to identify the most appropriate organisational mode for the external acquisition of a certain technology. Its objective is twofold: to explain the rationale behind the choice of a definite mode of collaboration, i.e. to understand which...

Persistent link: https://www.econbiz.de/10014789454

Developing a framework for make‐or‐buy decisions

Cánez, L.E.; Platts, K.W.; Probert, D.R. - In: International Journal of Operations & Production Management 20 (2000) 11, pp. 1313-1330

The make‐or‐buy question represents a fundamental dilemma faced by many companies. Companies have finite resources and cannot always afford to have all manufacturing technologies in‐house. This has resulted in an increasing awareness of the importance of make‐or‐buy decisions. This...

Persistent link: https://www.econbiz.de/10014789469

Systematic layout planning: a study on semiconductor wafer fabrication facilities

Yang, Taho; Su, Chao‐Ton; Hsu, Yuan‐Ru - In: International Journal of Operations & Production Management 20 (2000) 11, pp. 1359-1371

This paper proposes to use Muther’s systematic layout planning procedure as the infrastructure to solve a fab layout design problem. A multiple objective decision making tool, analytic hierarchy process, is then proposed to evaluate the design alternatives. The proposed procedure is...

Persistent link: https://www.econbiz.de/10014789471

The influence of enterprise type on the purchasing decision process

Laios, Lambros G.; Moschuris, Socrates J. - In: International Journal of Operations & Production Management 21 (2001) 3, pp. 351-372

This article reports on the influence of the enterprise type on the purchasing decision process within selected product types and phases by using analysis of variance on data from Greek manufacturing and utility enterprises. Our study examined the influence of enterprise type on four parameters...

Persistent link: https://www.econbiz.de/10014789497