Purpose While anecdotal evidence suggests that performance-based contracts (PBCs) may foster innovation in buyer-supplier relationships, the understanding of the underlying mechanisms is limited to date. The purpose of this paper is to draw on transaction cost economics and agency theory to...

Since the mid‐1980s, the subject of information systems (IS) integration and its role in business process improvement (BPI) has been of considerable interest to business managers and researchers. The present study examines the effects of IS integration on BPI. The moderating effects of...

Purpose – Although prior research has found that employee participation is key to successfully implementing quality management initiatives (Baird et al ., 2011; de Menezes, 2012; Lagrosen and Lagrosen, 2005), little research in operations management exists that investigates which management actions...

Increasingly, organisations are interested in managing corporate social responsibility (CSR) and sustainability as part of their operations management (OM). OM practices and research must respond to demands to address sustainability. This response is triggered by climate change and other...

The aim of the special issue.The purpose of this special issue of the International Journal of Operations &Production Management (IJOPM) is to contribute to the standards of researchin the field of operations management (OM). A statement regarding the aim ofthe special issue may explain more

What really matters in operations management?''What really matters in operations management'' provided the theme for the 8thInternational Conference of the European Operations Management Association.We welcomed over 220 delegates from 26 countries to Bath for the opening of theconference.

Describes results of research at the University of Liverpool into the level of quality culture development in UK manufacturing industries. The study identified the important factors that influence the development of a culture that complements total quality implementation. These factors are the...

There has been a recent surge of enthusiasm within the automotive industry to build closer supplier relationships within the area of product development. One concept deemed central to these relationships is the alignment of development processes between the collaborating organizations, an area...

Purpose – The purpose of this paper is to investigate the role of compensation‐based incentives in relationships between enterprise resource planning (ERP) usage and delivery performance in manufacturing. Design/methodology/approach – The authors carry out two studies exploring links...