Rouquet, Aurélien; Goudarzi, Kiane; Henriquez, Tatiana - In: International Journal of Operations & Production Management 37 (2017) 3, pp. 321-342
Purpose The starting point of the paper is the fact that customers participate in the logistics activities of the … logistics, firms can consider transferring some of their logistics activities to/from their customer. The transfer can take two … contrasting forms: outsourcing by the company of some logistics activities to its customers or insourcing by the company of some …