Hazée, Simon; Van Vaerenbergh, Yves; Delcourt, Cécile; … - In: International Journal of Operations & Production Management 40 (2020) 4, pp. 459-479
Purpose: Organizations increasingly develop and offer sharing services enabled by means of product-service systems (PSS). However, organizations offering sharing-based PSS face a unique set of design challenges and operational risks. The purpose of this paper is to provide researchers and...