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An analysis of sources of competitiveness and performance of Chinese manufacturers
Li, Ling X. - In: International Journal of Operations & Production Management 20 (2000) 3, pp. 299-315
An exploratory model of competence and performance is presented and tested in the study. Competence in marketing … significantly correlated with performance. The results clearly show a trend moving from the state‐planned economy to the market …
Persistent link: https://www.econbiz.de/10014789406
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Service quality scales in online retail: methodological issues
Kalia, Prateek - In: International Journal of Operations & Production Management 37 (2017) 5, pp. 630-663
Purpose Measuring service quality in online retail is critical. The purpose of this paper is to put in foreground key methodological issues of prevailing research related to scale development for the measurement of service quality in the context of online retail. Design/methodology/approach...
Persistent link: https://www.econbiz.de/10014791457
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Supply network strategy
Harland, C.M.; Knight, L.A. - In: International Journal of Operations & Production Management 21 (2001) 4, pp. 476-489
‐ordinator; advisor; information broker; relationship broker; innovation sponsor. The necessary “assets” for effective performance of …
Persistent link: https://www.econbiz.de/10014789503
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Applying resource‐based theory
Mills, John; Platts, Ken; Bourne, Michael - In: International Journal of Operations & Production Management 23 (2003) 2, pp. 148-166
This paper describes research on the resources that underlie a manufacturing company’s service competence in its most established product group. Published methods for identifying and assessing resources are reviewed and, based on current theory, improvements are developed, tested and...
Persistent link: https://www.econbiz.de/10014789617
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Towards a framework for operations management in e‐commerce
da Silveira, Giovani J.C. - In: International Journal of Operations & Production Management 23 (2003) 2, pp. 200-212
This paper identifies areas of distinctive competence in the operations function of e‐commerce companies. Exploratory case studies were conducted in five e‐commerce companies in Argentina. The distinctive competencies that emerged were divided into three sets referring to upstream,...
Persistent link: https://www.econbiz.de/10014789620
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Analysing organisational competence: implications for the management of operations
Lewis, Michael A. - In: International Journal of Operations & Production Management 23 (2003) 7, pp. 731-756
processes that result in specific competitive performance outcomes. Empirical evidence from three aerospace manufacturing case …
Persistent link: https://www.econbiz.de/10014789644
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Strategic planning and firms' competencies
De Toni, Alberto; Tonchia, Stefano - In: International Journal of Operations & Production Management 23 (2003) 9, pp. 947-976
two main strategic theories and shows that both must be considered for strategic planning and performance management.  …
Persistent link: https://www.econbiz.de/10014789654
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Competence and resource architectures
Mills, John; Platts, Ken; Bourne, Mike - In: International Journal of Operations & Production Management 23 (2003) 9, pp. 977-994
competences within firms. It begins by providing definitions of the nature, scope and relationships between resources …, capabilities and competences from the resource and competence literatures. In so doing, theory is refined and a linked resource and … competence architecture is developed. The architecture distinguishes between high‐level competences that customers recognize, for …
Persistent link: https://www.econbiz.de/10014789655
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Developing logistics competencies through third party logistics relationships
Halldórsson, Árni; Skjøtt‐Larsen, Tage - In: International Journal of Operations & Production Management 24 (2004) 2, pp. 192-206
This paper considers third party logistics (TPL) from a resource and competence perspective. New competencies are developed in the relationship between the shipper and the TPL provider. A typology of TPL relationships is developed going from market exchanges to joint logistics solutions. Here,...
Persistent link: https://www.econbiz.de/10014789689
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Achieving flexible manufacturing competence
Zhang, Qingyu; Vonderembse, Mark A.; Cao, Mei - In: International Journal of Operations & Production Management 26 (2006) 6, pp. 580-599
competence, rather than on the concept and positive performance effect of production competence. Practical implications – For …
Persistent link: https://www.econbiz.de/10014789847