Purpose – The purpose of this paper is to report on research undertaken within a European‐based airline services firm. As a result of pressures within the airline industry the firm embarked on a cost reduction programme, recognising the need to achieve more synergy from its procurement...

The management of materials to support aircraft maintenance is studied. In a situation where the safety stock is determined using a rule of thumb that does not differentiate the demand variation, the problem of low service level of expendables cannot be solved unless this rule is changed. A ew...