Purpose – The purpose of this paper is to report on research undertaken within a European‐based airline services firm. As a result of pressures within the airline industry the firm embarked on a cost reduction programme, recognising the need to achieve more synergy from its procurement...

Purpose – Although e‐procurement has been adopted in many industries, the business case for this technology has only partially been explored in the literature. This paper aims to investigate, through a case study approach, the extent of the business case developed for e‐procurement...

Organizes the wide‐ranging literature on “new wave manufacturing” factors which impact on the flow of materials into six themes which are related to a conceptual model. The six themes are: the effects of under‐capacity loading; the role of pull scheduling; the reduction of variability;...